Small Works Operations Manager

Position overview

Job Overview

The Small Works Department is poised for substantial growth, with a strategic target to elevate its current turnover by double within the upcoming three years. This expansion plan not only underscores our commitment to delivering top-tier solutions but also presents a unique opportunity for an accomplished candidate to spearhead the department's development journey. As the envisioned growth unfolds, the successful candidate will be entrusted with assuming ownership of this expansion, leading the team and fostering a burgeoning client base. This pivotal role calls for a dynamic professional who possesses both the expertise and the vision to shape the department's trajectory and solidify its position as a key player in the industry.

Key Tasks

🚀 Elevate FORTH® Project Standards: Be the torchbearer of quality and excellence! Your meticulous attention to detail will ensure that every project aligns seamlessly with our revered FORTH® Project Standards. Through your dedication, our work will not just meet but exceed expectations.

🛡️ Health & Safety Champion: Safety isn't just a priority; it's a core value. Take ownership of health and safety within your department, ensuring that all projects are equipped with rock-solid RAMS. Your commitment to a secure and hazard-free work environment will set the premium standard in our industry.

🌱 Lead Transformation: Lead, inspire, and innovate! Drive your team to new heights by fostering growth and continuous improvement in service delivery. Your leadership will be the catalyst for strategic expansion and exceptional service that sets us apart.

🤝 Masterful Communication: Build bridges and forge connections! Your positive interactions with clients and stakeholders will create a symphony of collaboration. Through your exceptional communication skills, you'll keep everyone aligned and excited about the journey ahead.

🔍 WIP Mastery: Keep a vigilant eye on the details! Monitor and control work in progress, ensuring that each task is addressed promptly and efficiently. Your knack for problem-solving will keep projects on track and clients delighted.

💰 Invoicing Triumphs: Make the numbers work for us! You'll be the champion of meeting weekly invoicing targets, ensuring a smooth financial flow that reflects our dedication and professionalism.

📊 Cost Control Virtuoso: Manage like a maestro! Your astute financial oversight will keep project costs in check, aligning every delivery with estimates and timelines. Your efforts will be the bedrock of our financial success.

🔧 Resource Management Extraordinaire: Play the puzzle master! Balance resources and delivery requirements with finesse, ensuring that every project's execution aligns perfectly with forecasts. Your strategic planning will be the driving force behind our consistent success.

⚙️ Safety Engagement Advocate: Be the voice of safety on-site! Undertake safety engagements with a passion that resonates, ensuring that everyone remains committed to a secure and protected work environment.

Person Specification

🚗 Driving Licence: The open road is your canvas! A valid driving licence is a must, as your role may involve travel to various project sites. Your mobility will be a key asset in ensuring our projects are executed with precision.

💼 Business and Financial Acumen: Numbers and strategies are your allies. A solid grasp of business and financial concepts will empower you to manage project costs, align resources efficiently, and contribute to our bottom line.

🏗️ Understanding of CDM Requirements: Safety first! A comprehensive understanding of Construction Design and Management (CDM) regulations will ensure that our projects adhere to the highest safety standards.

🔧 M&E Technical Awareness: The nuts and bolts of the trade excite you. Your technical awareness in mechanical and electrical (M&E) systems will be invaluable in guiding project delivery and ensuring excellence.

🌐 Health & Safety Experience: Safety is your second nature. A demonstrated background in Health & Safety practices, including certifications like SMSTS or SSSTS, will underscore your commitment to creating a secure work environment.

🖥️ Proficiency in Microsoft 365: Tech-savvy is your middle name! Your proficiency in Microsoft 365 tools will streamline communication, collaboration, and project management across our teams.

📈 Growth and Strategic Planning: The path to success is paved with strategy. Your proven track record in department growth and strategic planning will contribute to our continued expansion and success.

📅 Project Management Expertise: You're a project virtuoso! Your experience in project programme management, quoting, resource allocation, and sub-contractor management will ensure seamless execution from start to finish.

🤝 Client Relationship Management: Building bridges is your forte. Your past experience in fostering and managing client relationships will strengthen our reputation and drive customer satisfaction.

🔐 Enhanced DBS Clearance: Trust is paramount. An enhanced Disclosure and Barring Service (DBS) clearance is required to ensure the safety and security of our team and stakeholders.

Location

Our head office isn't just a dot on the map; it's the centre of innovation, culture, and opportunity. Join us in Ampfield, Romsey where you'll have the chance to collaborate with industry leaders and be part of a thriving community.

Salary

Up to £60,000 + up to £20,000 OTE bonus

Benefits

🌟Continuous learning and development opportunities
🌐 Collaborative and inclusive work environment
🏋️‍♀️ Wellness programs to keep you at your best
🎉 Regular team events and celebrations
🏥 Private medical insurance
💪 Onsite Gym and on-demand course app
🎧 Audible credits for personal development
👥 Referral scheme for new team members
🚗 Free parking
👓 Eyewear scheme

Why Choose FORTH®?

🏗️ Forward-Thinking Approach: We're not just maintaining buildings; we're shaping the future. Our team of experts constantly pushes the boundaries of innovation to create spaces that adapt to the evolving needs of our clients.

🤝 People-Focused Culture: We believe that our success is rooted in the success of our people. Join a team that values collaboration, diversity, and personal growth. At FORTH®, you're not just an employee; you're family.

🌟 Premium Service Delivery: We're not satisfied with mediocrity. Our commitment to excellence drives us to deliver a premium service that exceeds expectations, every time. When you're part of FORTH®, you're part of a legacy of quality.

Ready to Build Your Future with Us?

If you're excited about working with a team that values your potential, embraces your ideas, and celebrates your achievements, we'd love to hear from you. Join FORTH® in redefining building services excellence.