The Challenge:

JLL needed dedicated site support for the HVAC (Heating, Ventilation and Air Conditioning) systems in all BP’s UK buildings – 40 across 6 sites. Each building differing in build material and age; accommodating teams working across different time zones, working patterns and specialisms; from laboratories and research to office staff, design, and innovation.

Efficiency & Reduced Downtime requires FORTH®-Planning
With meticulous planning FORTH® developed a Planned Preventative Maintenance (PPM) programme, suitable for the various BP staff requirements across 6 sites; with servicing done out of office hours to avoid disturbing staff, keep downtime to a minimum and aid their continued efficiency.

We also provide reliable, reactive callouts, remedial repairs, and where appropriate, planned individual projects.

What does FORTH® PPM look like?

CAFM (Computer Aided Facilities Management) System – asset planning, scheduling & management.

Service Standards – high quality customised workflows, across 65 asset types.

F-Gas Compliance – client and site-specific to ensure legal compliance. Operating equipment and systems responsibly, containing and reducing fluorinated GHG emissions.

Gas-Safe Compliance – fully audited FORTH® engineers ensure appliances are serviced and certified in accordance with latest regulations.

KPI’s & Reporting – FORTH® KPI’s enable measurement and visibility of Emergency Response Times, Service Report Submissions, Engineer Repairs, Completion Times and Record Keeping, Quoting, Invoicing, Outstanding Works, and Customer Satisfaction.